Our team with expertise delivers professional support for the self developed software applications.
Do you want to have the support as you wish?
Start using the application without to commit in a specific support case :
- First try the free support via e-mail.
- Then continue for more complex issues you may try the remote control support per incident.
- If you are more demanding then you can apply for professional support by contract.
Software Support Cases
Choose the support level that meets your business requirements.
| Free e-mail support | Support per call (Telephone, Remote control, At your facilities). | Support with annual contract (Telephone, Remote control, At your facilities). | |
| Characteristics | Answer to questions about applications.Response depends on work load and our availability. | Answer to questions about applications.Solution on every issue of our applications.
Response depends on work load and our availability but in negotiation with you if applicable. |
Answer to questions about applications.Solution on every issue of our applications.
Response in predefined response time limits are defined in the support contract. |
| Απαιτήσεις | Internet connection for remote control support on request. | Internet connection for remote control support on request. | Internet connection for remote control support. |
| Method of payment | Free. | Pay per hour. | Pay per year. |