C o s m o s o f t    IT services
  
 
 
Software Support Cases

Choose the support level that meets your business requirements.

  Free e-mail support Support per call (Telephone, Remote control, At your facilities). Support with annual contract (Telephone, Remote control, At your facilities).
Characteristics
Answer to questions about applications.

Response depends on work load and our availability.

Answer to questions about applications.

Solution on every issue of our applications.

Response depends on work load and our availability but in negotiation with you if applicable.

Answer to questions about applications.

Solution on every issue of our applications.

Response in predefined response time limits are defined in the support contract.
Απαιτήσεις
Internet connection for remote control support on request.

Internet connection for remote control support on request.

Internet connection for remote control support.
Method of payment
Free.

Pay per hour.

Pay per year.